How to transform your culture

Make use of culture intelligence to create real change that matters.

MARCH 31 2021
10-11 AM

What's it all about?

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About the Webinar

Why is culture transformation such a challenge? Why do so many transformation programmes fail?

In part 2 of our webinar series on decoding your culture, our panel of culture and change experts discuss how to successfully transform culture using the insights you've gained through assessment. You'll get insight on how to overcome common transformation challenges and make use of culture intelligence to create real change that matters.

What we'll be covering:

  • Why culture transformation is a challenge
  • How you can overcome transformation challenges
  • Where to start on your transformation journey
  • Expert Q&A: your chance to ask our experts anything

Meet the Experts

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Olivia Fahy (ex-FCA culture lead)

Straight out the FCA’s Culture Team within Supervision, Olivia is now spearheading TCC's culture division and our Hemisphere analytics solution. Olivia will be sharing her unique insights into how you can transform your culture effectively.

In Olivia's five-year tenure at the FCA, she developed and led the FCA’s Transforming Culture initiative. Here she engaged directly with financial services firms, helping to embed healthy, sustainable cultures across the industry. This included leading CultureSprints, webinars and roundtables, and the publication of the FCA’s Transforming Culture Discussion Papers.

Dr. Roger Miles (leading academic)

Dr Roger Miles researches human-factor risks among regulated financial providers worldwide, helping steer their responses to new conduct regulations and culture audits. We'll be drawing on Roger’s academic and industry experience to give you an understanding of how other businesses have successfully navigated culture change.

Roger’s research centres around language analytics and specialist ‘sensitive topic research’ techniques to identify previously unvoiced concerns. This research powers the design of frameworks for human-factor risk indicators and reports, encouraging culture and conduct transformation and embedding spontaneous best practice in risk reporting. He lectures as a visiting SME at business schools in Cambridge and London, and at UK Defence Academy; and moderates cross-industry working groups for Board appointees, Compliance, Legal and HR professionals.

Lorraine Mouat (TCC Associate Director)

Lorraine has over 20 years' experience in the industry, both in consulting and in-house compliance roles.

For the past five years, Lorraine has been helping financial services businesses connect the dots between compliance and culture. Experienced in developing practical conduct and culture risk assessment frameworks for our clients, Lorraine has a deep understanding of how culture can support business success. She'll be sharing best practice she's seen across the industry.

Laurie Parma (Behavioural Scientist & Head of Labs)

Neuropsychologist by training, Laurie spent 3 years at the University of Cambridge where she researched behavioural science and well-being. Now Head of Labs at our technology partner, Temporall, she applies interdisciplinary methods from social sciences, data science and system thinking to solve complex organisational problems.

Laurie will be providing deep insight into how to use behavioural science to successfully transform culture.

“What if I can't attend the live webinar?”

You don't have to be present for the live webinar to get all the benefits. Register and watch the replay video at your convenience and you'll receive all the webinar materials by email.

Watch webinar 1 on demand

In part 1 of our webinar series, we looked at how to assess your culture by harnessing your data and turning it into culture intelligence.

Discover Hemisphere

Our big data culture analytics solution to decode your culture

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